Bugs and glitches are an inevitable part of gaming. When it comes to Diablo 4, the game suffers from multiple bugs that disrupt gameplay. One such glitch is the Diablo 4 error code 397000. If you are facing this error, you won’t be able to log in and will get a notification that ‘The lobby server is currently not available. Please double-check your version’. Diablo 4 error code 397000 occurs due to several reasons. Here is everything you need to know about Diablo 4 error code 397000 and how to fix it.
Causes of Diablo 4 Error Code 397000
While Diablo 4 error code 397000 can affect all platforms Diablo 4 is available on, there seems to be a trend of PC players encountering it more frequently. Here are possible reasons for the infamous “Diablo 4 error code 397000.”
- Outdated game version
The prime reason behind the occurrence of Diablo 4 error code 397000 is gaming on an outdated version of the game. While the Battle.net launcher typically handles updates automatically, ensuring a smooth experience, sometimes things go awry.
- Internet issue
A shaky internet can cause this issue. While this bug is related to outdated copies of the game, having a bad network can also be a major cause for error code 397000 in Diablo 4.
- Server maintenance
Developers often perform server maintenance for the smooth functioning of the game. However, this process can cause errors in the game, including “Diablo 4 error code 397000.”
- PC below requirement specs:
If you are a PC player, the limitations of your machine can trigger the Diablo 4 error code 397000.
PC Requirements for Diablo 4:
As mentioned before, having a PC that does not have the specs for the game can be a major cause of not only error code 397000 but other annoying bugs as well.
Medium Settings
- Operating System: 64-bit Windows 10 version 1909 or later
- Processor: Intel Core i5-4670K or AMD R3-1300X
- Memory: 16 GB RAM
- Graphics Card: NVIDIA GeForce GTX 970 or AMD Radeon RX 470
- Storage: SSD with at least 90 GB available space
- Internet: Broadband Connection
With these hardware requirements, you can enjoy Diablo 4 at medium graphics settings, maintaining 60fps at 1080p resolution.
High Settings
- Operating System: 64-bit Windows 10 version 1909 or later
- Processor: Intel Core i7-8700K or AMD Ryzen 2700X
- Memory: 16 GB RAM
- Graphics Card: NVIDIA GeForce RTX 2060 or AMD Radeon RX 5700 XT
- Storage: SSD with at least 90 GB available space
- Internet: Broadband Connection
For high-quality graphics, ensure your system meets these specifications to play Diablo 4 at 1080p resolution with a stable 60fps.
Ultra 4K Settings
- Operating System: 64-bit Windows 10 version 1909 or later
- Processor: Intel Core i7-8700K or AMD Ryzen 7 2700X
- Memory: 32 GB RAM
- Graphics Card: NVIDIA GeForce RTX 3080 or RTX 40 Series (with DLSS3 support) or AMD Radeon RX 6800 XT
- Storage: SSD with at least 90 GB available space
- Internet: Broadband Connection
To experience Diablo 4 at ultra-high 4K resolution, ensure your PC meets these advanced specifications for optimal performance.
Check out our article to discover the best laptops for playing Diablo 4 on
How to Fix Diablo 4 Error Code 397000:
Now that you know all the factors that cause the error code 397000, let’s explore all the methods to fix the infamous “Diablo 4 error code 397000.”
- Check for updates: The biggest culprit that causes error code 397000 is an outdated version of the game. Make sure that you have the latest update by launching the Battle.net launcher and clicking “Check for Update” next to the Diablo 4 play button.
- Restart your system: Sometimes even a simple restart can do the job. When you run into error 397000, simply close Diablo 4 and Battle.net launcher completely, and turn off your system. Wait for a few minutes and restart your system.
- Check Connectivity: As mentioned earlier, a bad internet connection or a bad network can disrupt communication with the server. So make sure you have a reliable internet connection.
- Scan and Repair: The Battle.net launcher has a built-in “Scan and Repair” function. Access it by clicking the gear icon next to the “Play” button for Diablo 4 and selecting “Scan and Repair.” This can fix corrupted game files that might be causing the error.
If none of these methods eliminate Diablo 4 error code 397000, contact Blizzard Support for further assistance.